Guided Tour Tickets

Not part of a large organisation or group but would still like to enjoy a tour of the Visitor Centre? Great news – you can do so by joining one of our general public Visitor Centre guided tour days. These 2-hour guided tours will be carried out by one of our experienced members of staff, whereby groups of up to 30 people can view some of our permanent patients in their near-natural enclosures and learn about our life-saving work.

All tours will be finished with the option of a hot beverage in our undercover café area (drink included in price). Refreshments will be served at the end of the tour only.

These tours are not suitable for under 8s and no other children or babies can be brought along with your booking.

All tickets are £11.50 per head, regardless of age and membership status.

Time Activity
10:00 Arrival and book in
10:15 Welcome talk in the cafe area
10:30 Resident talk. Depending on the weather and who is feeling most sociable, this could be a raven, jay, badger or tawny owl talk
11:00 Hedgehog talk
11:30 Break with complimentary hot drink
12:00 Tiggywinkles ‘behind the scenes’ slideshow
12:45 Free time to visit the rest of the centre. One of our tour guides will regularly check in with you to answer any questions and talk to you about our residents
4:00 Visitor Centre closes

We ask that visitors are sensible in the smaller viewing areas to prevent them becoming crowded and respect other visitors who wish to continue distancing. Masks are optional.

Admission prices - including Gift Aid or a 10% donation

Did you know you can make every £1 you spend on your ticket worth £1.25 to our lifesaving work with Gift Aid?

Tiggywinkles is a charity and so all money made through our Visitor Centre goes towards saving the lives of the sick, injured and orphaned wild animals in our care. If you are a UK taxpayer and you make a 10% donation we claim an extra 25p for every £1 you spend at no extra cost to you. As our charity receives no government or lotto funding, the ability to claim Gift Aid makes a significant difference.

Not a UK tax payer? You can still help - by donating 10% of your ticket price to our charity work. The prices below apply to you too. Thank you.


Admission prices - No Gift Aid and no 10% donation

If you do not want to donate 10% of your ticket price to help our ongoing conservation work then please do let us know on arrival and we will be happy to arrange a cash refund before you leave. Our online booking facility is unable to book without this donation, sadly.


Carers with the relevant paperwork will not be charged an admission fee.
Any of the following can be shown at the counter:

  1. Disability Living Allowance or Attendance Allowance Award letter (dated within the last 12 months)
  2. Personal Independence Payment letter (dated within the last 12 months)
  3. A current, valid Blue Badge
  4. Letter from GP or consultant (dated within 12 months) confirming the need for a full-time carer. This does not need to be a letter of diagnosis.
  5. Carer ID with photo

Unfortunately, we will not be able to issue tickets without seeing (one of) the above documentation.

Each disabled guest will be able to receive one free carer ticket when providing one of the above forms of documentation.

Contact Us


Tiggywinkles Wildlife Hospital
Aston Road
HP17 8AF


01844 292292


[email protected] (for Visitor Centre enquiries only). For non-urgent animal enquiries, please use [email protected]


Click here for our online shop.


Our shop serves hot & cold drinks all year round. There is an outdoor seating area and a toddler play area outside. There is free parking and limited free coach parking (booking advised).

No professional, semi-professional or flash photography is permitted in the Visitor Centre - with nothing to be published.

There are a number of ways you can help and support our life-saving work.