Due to the ongoing situation with Covid-19 we are doing all we can to ensure we can still be here for wildlife in need. We are still open 24 hours a day to take in animals, but are running on a much smaller on-site staff, to help keep our team safe.

So, if you have an emergency enquiry, please call us on 01844 290494. For all non-urgent enquiries please either email or contact us via our social media channels – Facebook, Twitter & Instagram. Please do bear with us during this time as responses may take a little longer than usual.

You can still bring animals in to us, 24 hours, for veterinary treatment and rehabilitation - however we are asking everyone to wait at the front doors and ring the bell for attention. One of the veterinary team will then come to collect the animal to reduce the numbers of people coming into the Hospital and reduce contact. There is no need to call or email ahead, you can just turn up with the animal. For help with large animals please call 01844 290494.

We have set up some donations bins at the front of the Hospital, so if you are passing you can still drop off newspapers, dog & cat food or other items without having to enter the building - your kind support is greatly appreciated.


We have some exciting news! We will be opening our Visitor Centre on Fridays and Saturdays only from 3rd July! We are taking social distancing and the safety of our Visitors very seriously, as part of this time-slotted tickets will be available to purchase on our website from 19th June, this will enable us to keep visitor numbers to safe levels.

In order to follow the guidelines and keep our visitors, staff and volunteers safe things will be a bit different for a while, but we can’t wait to see you back! If you have any questions or concerns please email us at

We wish you all the best during this time and thank you for your support and understanding.