Due to the ongoing situation with Covid-19 we are doing all we can to ensure we can still be here for wildlife in need.

We are still open 24 hours a day to take in animals. To keep our staff and the general public safe, we are still asking everyone to wait at the front doors and ring the doorbell for attention. One of our team will then come to collect the animal and take some details at the doors to reduce the numbers of people coming into the hospital. There is no need to call or email ahead, you can just turn up with the animal. For help with large animals please call 01844 292292.

For all non-urgent enquiries please either email [email protected] or contact us via our social media channels – Facebook, Twitter & Instagram. Please do bear with us during this time as responses may take a little longer than usual.

We have set up some donations bins at the front of the Hospital, so if you are passing you can still drop off newspapers, dog & cat food or other items without having to enter the building - your kind support is greatly appreciated.

Our Visitor Centre is currently open Monday-Saturday 10am-4pm. You can purchase tickets on arrival at our Visitor Centre shop. We hope to see you soon! If you have any questions or concerns please email us at [email protected]

We wish you all the best during this time and thank you for your support and understanding.