If you are worried about a wild animal or bird, please contact us by calling 01844 290494 or 01844 292292, not via email. Emails and social media are not monitored 24/7 but our phone lines are.

If you have any general questions please do not hesitate to get in touch using the email form below, or you may find what you are looking for in our Wildlife Advice pages.

Please note: If you are enquiring about an animal you have brought to us, we kindly ask that you wait 7-10 days before emailing in, as we are still running on a reduced team. Thank you for your understanding.

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Before you submit your query, please make sure it is not something you need an answer for within the next few days. Any urgent animal queries should not be emailed, please call us on 01844 290494 - due to the volume of emails we receive it can take several days to get a response. 

Aston Road
HP17 8AF

The Hospital is open 24 hours a day, 365 days a year to take in sick, injured or orphaned wildlife. Please do turn up any time if you have a wild animal or bird in need. Please use the contact form above for non-urgent enquiries. For animal emergencies please call us on 01844 292292 (24hr). For more help and information on what to do if you are worried about an animal, please see our Animal Emergency page for further help and information.

There are a number of ways you can help and support our life-saving work.