Tiggywinkles Visitor Centre -Covid-19 opening
Starting Friday 3rd July we will be offering a slightly reduced and altered visit of our centre to ensure we follow all of the government safety guidelines. All entrances will be ticketed (please purchase online prior to arrival, sadly no telephone orders can be taken at this time) and we will be monitoring the flow of the public constantly.
There are areas that are not allowed to be open at this time - the badger viewing, baby bird and mammal viewing, the museum, education room, play area and café will all remain closed until we are instructed that they are safe to open. However we will be pleased to share with you our outside trail, permanent hedgehogs, our bone exhibit and the other British species who are living in our centre including red kites, ravens, foxes and waterfowl to name a few.
We’ve missed the public and our regular members and are very exciting to see be able to you all again soon! We’ll be opening on Fridays and Saturdays to begin with and we look forward to welcoming you socially-distanced, through a mask, face shield, perspex screen and a healthy layer of antibacterial skin gel. Now doesn’t that sound welcoming!
See you soon!
Verity Stocker – Visitor Centre Manager
Members still get free entry, however, you will still need to use the booking system below in order to secure a slot. And please bring your ticket and proof of membership - for example your membership card along with you. If you don't have a card, please email firstname.lastname@example.org to get one organised.
There are 2 times slots available each day, the AM slot (10.00-12.30) and the PM slot (13.30-16.00). Last entry is 1 hour before the end of the time session.
Admission prices - including Gift Aid or a 10% donation
Did you know you can make every £1 you spend on your ticket worth £1.25 to our lifesaving work with Gift Aid?
Tiggywinkles is a charity and so all money made through our Visitor Centre goes towards saving the lives of the sick, injured and orphaned wild animals in our care. If you are a UK taxpayer and you make a 10% donation we claim an extra 25p for every £1 you spend at no extra cost to you. As our charity receives no government or lotto funding, the ability to claim Gift Aid makes a significant difference.
Not a UK tax payer? You can still help - by donating 10% of your ticket price to our charity work. The prices below apply to you too. Thank you.
Admission prices - No Gift Aid and no 10% donation
If you do not want to donate 10% of your ticket price to help our ongoing conservation work then please do let us know on arrival and we will be happy to arrange a cash refund before you leave. Our online booking facility is unable to book without this donation, sadly.
Carers with the relevant paperwork will not be charged an admission fee.
Any of the following can be shown at the counter:
- Disability Living Allowance or Attendance Allowance Award letter (dated within the last 12 months)
- Personal Independence Payment letter (dated within the last 12 months)
- A current, valid Blue Badge
- Letter from GP or consultant (dated within 12 months) confirming the need for a full-time carer. This does not need to be a letter of diagnosis.
- Carer ID with photo
Unfortunately, we will not be able to issue tickets without seeing (one of) the above documentation.
Each disabled guest will be able to receive one free carer ticket when providing one of the above forms of documentation.
Members get unlimited free entry to our Visitor Centre and help us to continue to care for wildlife in need. To find out more about becoming a friend of Tiggywinkles please click here.
Tiggywinkles Wildlife Hospital
(For Visitor Centre enquiries only. Our opening hours and other information to help you plan your visit can be found on this page.)
Monday 1st October – Easter open 5 days a week (Monday – Friday) 10:00am – 4:00pm
Easter Weekend (20th April) – 29th September open 7 days a week 10:00am – 4:00pm
Click here for our online shop. PLEASE NOTE OUR SHOP IS CLOSED UNTIL FURTHER NOTICE.
We consider our Visitor Centre accessible to all, with full wheelchair access to all areas. We have a mobility scooter and a wheelchair available for customers to use on-site - this can be reserved in advance to avoid disappointment, please call us on 01844 292292 to arrange.
Our shop serves snacks and hot & cold drinks all year round, with sandwiches and salads available from Easter to October. There is a covered outdoor seating area, a large picnic site and a toddler play area. There is Free parking and limited free coach parking (booking advised).
No professional, semi-professional or flash photography is permitted in the Visitor Centre - with nothing to be published.